Process Trainer - Healthcare (Cebu) | Onsite

Work Setup: Onsite Location: Cebu Requirements: College Graduate (preferably in allied/allied health courses) Minimum of 1 year as Process Trainer in healthcare account Job Responsibilities: Significant experience in a call center or customer service training role, with a proven track record of developing and delivering effective training programs Strong communication and presentation skills, with the ability to engage and motivate trainees Excellent problem-solving and critical thinking skills, with the ability to identify training needs and implement tailored solutions Proficiency in using training and learning management systems, as well as other relevant software and technologies A strong understanding of call center operations, customer service best practices, and industry regulations