Customer Engineer
mid$180K – $230K
via Ashby
About this role
ABOUT US
Tavus https://www.tavus.io/ is building the human interface for AI.
We're a Series B company backed by Sequoia, Accel, Lightspeed, Index Ventures, CRV, Scale Venture Partners, and Y Combinator. We're roughly 90–100 people, with offices in San Francisco and London.
But what makes this role interesting isn't our funding or stage. It's what a Customer Engineer actually gets to own and build here.
The role sits at the intersection of product, engineering, and customers, and we think about it in three buckets:
1. PRODUCT SUPPORT & OWNERSHIP
You'll work on some of the hardest technical challenges our customers face as they build and launch products with Tavus.
When a customer is blocked, your job isn't simply to answer their question.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: go, teams, sequoia
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in a specific location. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
goteamssequoia