IT Service Desk Lead, EMEA
DEU - Munich Remoteremotesenior
Posted 2w ago · via Workday
About this role
THE·TEAM is proud to provide representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. Shaped by our belief in the unifying power of sports, music and entertainment, THE·TEAM leads with intelligence, ideas and influence. For more information, please visit the.team . Supporting more than 4,000 colleagues globally across multiple agencies and office locations, the Tech Support and Operations Lead is a key point of contact for technology support across the EU region. You’ll provide hands-on 1st and 2nd line support, as well as manage more complex issues through to escalation, covering hardware, software, collaboration platforms, identity and access, networking, workplace technology and SaaS applications.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: less, slack, zoom, okta
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible. We factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
lessslackzoomokta
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