TechOp Solutions InternationalContact & Ops Centers

CSR (On-site)

Washingtononsite$41K – $53K

Posted 4w ago · via Workable

See if I'm a fit →Tailor my resume for this role →Apply on Workable ↗

About this role

We’re looking for motivated Customer Service Representatives (CSRs) seeking job stability and opportunities for growth. Ideal candidates are tech-savvy, have strong attention to detail, and, most importantly, deliver excellent customer service. This role supports a 24/7 contact center. Responsibilities Provide timely, accurate responses to travelers worldwide regarding government-managed applications, re-entry, visa renewal services, and other travel and immigration topics. Respond to live inquiries using approved reference materials and responses. Identify and address all questions and concerns in customer emails using government-approved response templates. Accurately enter information into the customer database using correct grammar and spelling.…

Read the full description on TechOp Solutions International's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

We compare your skills against the role requirements.

Level fit

We check your title trajectory against the seniority signal of the role.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Washington. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

See if I'm a fit →