Technical Support Analyst
Bengaluruonsitemid
Posted 1w ago · via Workable
About this role
At Tecsys, the software we deliver keeps hospitals, pharmacies and distributors supplied with what they need, when they need it. Every role here connects to that outcome. Why This Role Matters As a Technical Support Analyst you will join our Customer Support team, a team at the heart of our 24/7 – 365 global follow-the-sun support model, helping customers across time zones keep their supply chains running. You’ll provide first- and second-level support across our product modules, analyzing and resolving technical issues within SLAs. By keeping customers informed with proactive updates and learning new modules along the way, you’ll turn complex problems into clear solutions and strong customer satisfaction.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: sql, aurora, aws, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Bengaluru. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
sqlauroraawsteams
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