Team Lead: BI Operations

Gautengonsitesenior

Posted 3 days ago · via Workday

About this role

Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose To ensure individual contributors are performing against targets, while reviewing their performance and coaching them to do so to assist in achieving the required operational results. Responsibilities Operations Management Supervise a team/teams within the Contact Centre to drive outcomes needed to be effective and efficient. Organisational Capability Building Use the organisation's formal development framework to identify the team's individual development needs. Plan and implement actions to build their capabilities.…

Read the full description on Telesure Group Services's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is senior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Gauteng. We weight your proximity and willingness to relocate.

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Skills in this role

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