Customer Service Consultant - Digital

Metro Manilaonsitemid

Posted 5mo ago · via Workday

See if I'm a fit →Tailor my resume for this role →Apply on Workday ↗

About this role

Employment Type Permanent Closing Date Job Title Customer Service Consultant - Digital Job Summary As a Customer Service Consultant - Digital you are a key member of the digital messaging team. You use your excellent knowledge of Telstra’s products, services and processes to create a great customer service and support experience via our messaging, SMS, email and voice channels. You provide a high-quality cost-effective service to customers when dealing with non-technical product and billing enquiries, recording orders and provisioning related to a range of products and services. Job Description

Read the full description on Telstra's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

We compare your skills against the role requirements.

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Metro Manila. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

See if I'm a fit →

More at Telstra

See all open jobs at Telstra →