Digital Success Analyst

Australia (Flexible)onsitemid

Posted today · via Workday

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About this role

Employment Type Permanent Closing Date 29 Oct 2026 11:59pm Job Title Digital Success Analyst Job Summary The Digital Success Analyst is responsible for driving measurable improvements in digital performance, customer experience and operational efficiency through data-led insights, performance measurement and optimisation. The role focuses on identifying opportunities to increase BOT containment, serviceable containment, self-service adoption and customer engagement by analysing customer behaviour, uncovering friction points and providing actionable recommendations. Job Description About Telstra We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: sql, redshift, aws, azure, tableau…

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Australia (Flexible). We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

sqlredshiftawsazuretableaupower biteams

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