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TennaCustomer Success Team

Customer Success Representative (East Coast)

Remote - East Coastremotemid

Posted 65mo ago · via Lever

About this role

Position Description Tenna is searching for a Customer Success Representative to join our growing team. As a Customer Success Representative, you will ensure Tenna builds long lasting relationships with our customers by serving as the main point of contact for all inbound support channels. You will engage with and leverage your deep knowledge of the platform to find creative solutions for our customers on a day-to-day basis. Additionally, you will work closely with the Software Engineering, Hardware, Product, QA, and Sales Teams to provide top notch customer support and fuel our customer growth efforts. Successful candidates will have a passion for the delivery of SaaS solutions and the IoT revolution. Sounds like you? Apply now!…

Read the full description on Tenna's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: monday, teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible. We factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

mondayteams

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