IT Support Specialist
remotemid$83K – $104K
via Ashby
About this role
IT Support Specialist
Tessera Labs · New York, NY (Hybrid) · Full-time
ABOUT THE ROLE
Tessera Labs is hiring an IT Support Specialist to own day-to-day IT operations for the company. You'll be the go-to person for everything from laptop setup and account provisioning to Google Workspace administration, security hygiene, and keeping our offices' technology — including conference room and video conferencing systems — running smoothly. This is a hands-on, independent role: you'll be trusted to triage, prioritize, and resolve issues on your own, escalating only what genuinely needs it.
This is a hybrid role based out of our New York office, splitting time between in-office days (for hardware setup, hands-on troubleshooting, and conference room support) and remote work.
WHAT YOU'LL DO…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams, google meet
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible. We factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teamsgoogle meet
