Customer Service Associate II

College Stationonsitejunior

Posted today · via Workday

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About this role

Job Title Customer Service Associate II Agency Texas A&M University Department Texas A&M University Press Proposed Minimum Salary $16.33 hourly Job Location College Station, Texas Job Type Staff Job Description What We Want We are looking for a customer-focused, detail-oriented professional who thrives in a fast-paced environment and enjoys managing a wide variety of responsibilities throughout the day. We need someone who is proactive, adaptable, and driven to take initiative. The ideal candidate is adept at managing returns and refunds, handling customer inquiries, processing orders and payments, and researching shipment/delivery issues while providing exceptional customer service with a positive attitude.…

Read the full description on Texas A&M University System's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

We compare your skills against the role requirements.

Level fit

This role is junior-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in College Station. We weight your proximity and willingness to relocate.

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