Intern- Information Technology (OIT- Help Desk)

Laredoonsitejunior

Posted 2w ago · via Workday

About this role

Job Title Intern- Information Technology (OIT- Help Desk) Agency Texas A&M International University Department Office Of Information Technology Proposed Minimum Salary Commensurate Job Location Laredo, Texas Job Type Student Worker Job Description Job Summary Maintain and support the operations of TAMIU classrooms and computer labs technologies. Essential Duties and Responsibilities Assist users with account, computer, and telephone related issues via email, telephone, chat/remote desktop, office, and in person. Troubleshoot PCs, Apple systems, and various software applications. Verify that all KIOSKs and Digital Signage work properly weekly. Maintain required documentation in the Ticketing Management System. Decommission nonfunctional computers and equipment to surplus.…

Read the full description on Texas A&M University System's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is junior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Laredo. We weight your proximity and willingness to relocate.

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