IT Operations Support I

College Stationonsite$48K – $50K

Posted today · via Workday

About this role

Job Title IT Operations Support I Agency Texas A&M University Department Technology Services - IT Enterprise Operations Proposed Minimum Salary Commensurate Job Location College Station, Texas Job Type Staff Job Description A Glimpse of the job: The IT Professional I provides first‑level monitoring, alert triage, incident documentation, and service‑health support in a 24/7 IT Operations Center. The role monitors enterprise systems, responds to customer and stakeholder communications, maintains accurate tickets, follows ITSM procedures, and escalates issues to technical teams. It supports enterprise operations, networks, IT support services, facilities, and data center activities through clear communication, situational awareness, and precise documentation.…

Read the full description on Texas A&M University System's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in College Station. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teams

More at Texas A&M University System

See all open jobs at Texas A&M University System →