Counselor - Loan Resolutions
Post Oak Corporate Officeonsite
Posted 1w ago · via Workday
About this role
Position Title: Loan Resolution Counselor 1 Reporting Manager Title: Loan Resolution Manager Essential Duties and Responsibilities: 1. Uses diverse forms of communication to make contact with the member, such as phone, email, automated dialing system and door knocker. 2. Determine the member’s willingness and ability to pay and where applicable, sets up an effective loan repayment schedule. Educates and counsels members regarding loan delinquencies and inquiries. 3. Takes payment by phone or account transfers. 4. Consults with Loan Resolutions managers regarding escalated phone calls, difficult or special cases, upset members, and all other complex inquiries. 5.…
Read the full description on Texas Dow Employees Credit Union's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Post Oak Corporate Office. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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