The AACustomer Service

Sales and Retention Advisor

Newcastle upon Tynehybrid

Posted 1mo ago · via Smartrecruiters

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About this role

Job Title: Sales and Retention Customer Service Advisor Location: Newcastle – Hybrid after competency achieved (3 days per week in the office) Salary: £26,550 + Performance-Related Incentives up to £9,600 Contract: Full time – Permanent Hours: 40 hours over 5 days a week. Monday–Friday shifts between 08:00–19:15, with alternate Saturdays 09:00–17:15. Start Date: 19th October 2026 Interview Dates: 14th September–1st October 2026 Ready for a role where every conversation is different? Our Motor Insurance Renewals and Retention team is all about conversations that make a difference. You'll speak to existing AA Insurance customers as they approach renewal. Some will be happy to stay, some will have questions about their price or cover, and some will be thinking about leaving.…

Read the full description on The AA's site →

What we'd score you on

reqspace match rubric

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Skills match

For this role: monday

Level fit

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Domain experience

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Recency

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Location fit

This role is based in Newcastle upon Tyne. We weight your proximity and willingness to relocate.

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Skills in this role

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monday

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