Technical Support I - NY Based

Summary: Overview The Technical Support role is an on-site user-facing support position reporting to the Senior Manager of Technical Support. This is a critical role that works closely with other teams to support the end user computing needs of the ASPCA. As the face of Information Technology, the team provides exceptional customer service, including timely response to issues, leading troubleshooting efforts, managing escalations, and generally seeing things through. You will directly ensure that ASPCA staff can focus on improving the lives of animals. In doing so, you have a direct and powerful impact on the organization's mission! Please note - applications for this role will be accepted until 5pm ET on Thursday 8/20.…