Member Retention Consultant

Parramattaonsitemid

Posted 4 days ago · via Workday

About this role

Join an award winning contact centre team. About the Role As the Retention Customer Care Consultant, you will be the first point of contact and manage member issues and price, product or claim related concerns. You will promote HCF Group products and services as they save existing HCF members who have indicated they wish to cancel and win back members who have left the fund.…

Read the full description on The Hospitals Contribution Fund Of Australia's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: monday

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Parramatta. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

monday

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