FWS Student Assistant - Admission Call Center Representative

H - 72 Fifth Avenueonsitemid$12K$21K

Posted 6 days ago · via Workday

About this role

The Admissions Call Center Representative will be responsible for fielding a series of admissions inquiries from prospective students, parents, and counselors on The New School Admissions phone line. The Admissions Call Center Representative will help triage communication across departments and convey information regarding application instructions, admission events registration, deadlines, campus updates, program information, and general inquiries. Providing exceptional customer service is a key aspect of the role. The role of an Admission student call agent is to act as a partner between staff and students throughout the admission process.…

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Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

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2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in H - 72 Fifth Avenue. We weight your proximity and willingness to relocate.

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