IT Technical Support I

Los Angelesonsite$72K – $77K

Posted 4mo ago · via Workable

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About this role

The Tsui Group is seeking a qualified and experienced candidate to join our aviation team as an IT Technical Support I in Los Angeles County. Position Description Summary This position will follow established procedures to troubleshoot, coordinate and resolve systems or hardware related incidents. The position is responsible for the initial analysis, diagnosis and troubleshooting of events. Ensure reported production outages/incidents are communicated and resolved in an expeditious manner. Manage staff onboarding and off boarding processes. Provide helpdesk related support in all areas of IT functions for the Airport Development Group. Essential Job Duties (include the following but not limited to) Answer incoming customer emails to the Help Desk.…

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