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The University Of Queensland

IT Customer Support Officer

St Lucia Campusonsite$85K – $95K

Posted 1w ago · via Workday

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About this role

Information Technology Services – Customer Support Services Full-time, fixed term position through to December 2026 with salary in the range $85,451 - $94,983 (HEW 5) plus 17% Superannuation. Join a pivotal team providing essential technical support and ensuring client satisfaction in a dynamic environment that values innovation and cutting-edge technology. Utilise your expertise to deliver timely Tier 1 and 2 endpoint support, promote cyber security best practices, and contribute to the university's mission of academic and technological excellence. Based at our St Lucia campus About This Opportunity This role is responsible for providing timely and effective Tier 1 and 2 technical support and troubleshooting to University clients.…

Read the full description on The University Of Queensland's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in St Lucia Campus. We weight your proximity and willingness to relocate.

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Skills in this role

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