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The University Of Queensland

IT Customer Support Officer

St Lucia Campusonsite$85K – $95K

Posted today · via Workday

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About this role

Information Technology Services Full-time, permanent position Base salary will be in the range $85,451 - $94,983 + 17% Superannuation (HEW Level 5) Based at our St Lucia Campus About This Opportunity We are seeking a skilled and client-focused IT Customer Support Officer to deliver timely and effective Tier 1 and 2 technical support services across the University. Whether specialising in Desktop or Audio-Visual support, you’ll play a key role in diagnosing and resolving IT issues, managing IT assets, and maintaining a strong connection between clients and UQ’s Information Technology Services (ITS) team.…

Read the full description on The University Of Queensland's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

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2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in St Lucia Campus. We weight your proximity and willingness to relocate.

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Skills in this role

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