Zendesk Support Engineer

Farringdononsitemid

Posted 2 days ago · via Workday

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About this role

Job Summary: Company: Live Nation Department: Customer Communications Location: Farringdon, London Reports to: Director of Customer Communications Working Hours: Full time (40 hours per week) Contract Type: Permanent Role Description We are looking for a Zendesk Support Engineer to support the administration, optimisation, and reporting of our customer service platform, Zendesk, across multiple Live Nation businesses and brands. The successful candidate will be responsible for managing and optimising CRM processes, ensuring seamless integration with other business systems and enhancing customer satisfaction through effective use of CRM technology.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: go, html, rest, tableau, looker…

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Farringdon. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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