Customer Care Training Team Leader (Jakarta)
Jakartaonsite
Posted 1mo ago · via Workday
About this role
We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip. That is exactly what we are tackling as t-fam! Making sure that our 50+ million users have the best experience in crafting their own adventure. Your main duty in flying with us: Plan, prepare, and deliver all training programs effectively and on schedule — including New Employee Induction, Product Training, Refresher Sessions, and Team Briefings. Develop, update, and maintain training materials, onboarding resources, and learning tools to ensure content remains accurate, relevant, and aligned with business needs.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Jakarta. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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