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ToastCustomer Success : Customer Success Operations : Customer Success Data

Senior Manager, CS Data & Analytics

Bostononsitemanager$145K – $232K

via Greenhouse

About this role

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Customer Success Data & Analytics (CSDA) team sets the standards for how data is used across Customer Success, building the foundational data and tooling that help CS deliver a better, more efficient customer experience. With a data engineering team rebuilding the CS data model and an Applied AI & Data Science lead embedded on the team, we’re building what analytics looks like in the AI era.…

Read the full description on Toast's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: go, sql, snowflake, dbt

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Boston. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

gosqlsnowflakedbt

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