Customer Support Representative
Non-Profitonsitemid
via Greenhouse
About this role
Customer Support Representative Location: Remote, with Eastern Standard Time coverage preferred Type: Full-Time About Us TogetherWork provides software solutions that help organizations manage their operations and better serve their communities. Doubleknot is a SaaS platform supporting organizations such as museums, parks, and youth-serving nonprofits. Our customers rely on Doubleknot to support important operational activities, and our support team plays a key role in helping them navigate the platform successfully. The Role We're looking for a Customer Support Representative to join our Doubleknot team and deliver an exceptional customer experience.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: html, jira, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Non-Profit. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
htmljirateams