Support Consultant
Associationsonsitemid$55K – $60K
via Greenhouse
About this role
Support Consultant
Location: Remote (US- Eastern/Central preferred)
What You'll Do:
Provide technical support and troubleshooting for Togetherwork's platform for Microsoft Dynamics 365-based software and related applications.
Serve as the primary point of contact for customer support requests.
Communicate and collaborate effectively with clients and internal teams to identify, analyze and resolve issues.
Deliver excellent customer service while documenting issues and resolutions.
Responsibilities for this role include:
Troubleshooting customer issues related to Dynamics 365 and integrated partner applications.
Responding to support tickets and emails in a timely manner.
Diagnosing software defects and configuration issues.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Associations. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams