Service Desk Analyst
Campus Surry Hillsonsitemid
Posted 6 days ago · via Workday
About this role
Help Desk Analyst IT Support | Customer Experience | Desktop Support | $80K + Super About the Opportunity Do you enjoy solving problems, supporting people, and delivering exceptional customer experiences? As a Help Desk Analyst , you will play a key role in providing first-line IT support to staff and students across Torrens University Australia. This is a hands-on, customer-facing role suited to someone who enjoys helping users resolve technical issues through phone support, remote assistance, and face-to-face service when required. This role is ideal for someone with IT support experience and strong customer service skills.…
Read the full description on Torrens Global Education Services Pty's site →
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Campus Surry Hills. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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