Technical Support Representative
Atlantaonsitemid
Posted 115mo ago · via Smartrecruiters
About this role
Job Title: Technical Support Representative Location: Atlanta GA - 30319 Duration: 6+ Months Job Summary: The Co-op Support Representative is the primary customer point-of-contact for Sales and Dealer customers' Co-op related issues. The Co-op Service Analyst provides end to end support including: Answering inbound calls Handling Sales force cases and returning voice message Performing Co-op data entry, product troubleshooting, service issue resolution Performed Quality and review of graphics and website content Account information maintenance while educating Clients Dealer customers and salespeople about the Media Co-op products, processes, and systems. Skills: Customer Service Data Entry Troubleshooting Call support Additional Steve Shaw Tech Providers, Inc.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Atlanta. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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