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Tpvisioneuropebv

Consumer Care/After-Sales Specialist – Poland & Baltics (Hybrid)

Warszawaonsitemid

Posted 6mo ago · via Teamtailor

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About this role

📺 Do you care about how customers experience a product even after the purchase ? 🤝 Are you comfortable working with retail partners, service providers, and internal teams to resolve complex service topics? 🌍 Would you like to take ownership of consumer care operations across Poland and the Baltic markets ? ➡️ Then this opportunity might be the right fit for you. What this role is about As a Consumer Care Specialist , you will act as the voice of the customer , translating insights from service cases into actions that improve product and service experience. The role focuses primarily on B2B cooperation with retail partners, service providers, and internal teams , ensuring smooth after-sales processes and strong service performance across the region.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Warszawa. We weight your proximity and willingness to relocate.

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Skills in this role

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