Junior Customer Service Analyst
Santo Amaroonsitejunior
Posted today · via Workday
About this role
Band Level 3 Job Description Summary #LiHybrid Location: Santo Amaro, Brazil. A Novartis não oferece suporte para realocação para esta vaga: candidate-se somente se esta vaga for acessível para você. Como Analista Pleno de Customer Service, você será responsável pelo atendimento das demandas de clientes internos e externos, com maior autonomia na análise e no acompanhamento dos processos. Como parte do time, você atuará de ponta a ponta no fluxo do pedido, desde a entrada até a entrega ao cliente, incluindo ocorrências e Logística Reversa, contribuindo com análises, interface entre áreas e iniciativas de melhoria contínua para garantir excelência operacional. Job Description Suas principais responsabilidades: Liberar, conferir, negociar e acompanhar pedidos.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: power bi, salesforce
2
Level fit
This role is junior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Santo Amaro. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
power bisalesforce
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