IT Application Support
San Pedro Garza Garcíaonsite
Posted 2 days ago · via Workday
About this role
Help Desk"Provides in-depth support and leads problem solving and implementation efforts for specific technology products or applications. Works with callers and other help desk specialists to resolve normal and unusual information system problems. Evaluates the efficiency of new tools and utilities, used for help desk services. Monitors and categorizes incoming calls, analyzes frequently-asked questions and defines procedures. Participates in the analysis of client-identified issues or problems which may require changes to procedures, standards or systems.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in San Pedro Garza García. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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