Customer Care Advocate

Crum Lynneonsite$38K$55K

Posted 3 days ago · via Workday

About this role

TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices Team Overview The Consumer Quality Support team at TransUnion plays a critical role in delivering customer assistance for identity protection and resolution services, particularly in sensitive situations such as identity theft or data exposure. This team ensures customers receive timely, accurate, and empathetic support, directly contributing to customer trust, loyalty, and overall engagement. By combining strong customer care with TransUnion’s technology-driven approach, the team supports the company’s mission of providing Intelligent Identity Security. This role reports to Consumer Operations Support Associate Lead.…

Read the full description on Trans Union's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: monday, teams

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Crum Lynne. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

mondayteams

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