Content Writer - Remote, GCCA
Johannesburgonsite
Posted today · via Workday
About this role
TransUnion's Job Applicant Privacy Notice Team Overview The Global Operations Care and Servicing Knowledge Management Team manages and maintains the internal knowledge platform that enables agents to quickly access accurate, up-to-date policies, procedures, and operational guidance needed to support customers effectively. The team oversees the end-to-end knowledge content lifecycle, including stakeholder collaboration, review, approval, and publication, ensuring all content meets quality, governance, and compliance standards. Through continuous improvement and optimization of knowledge resources, the team drives consistency, efficiency, and informed decision-making across the Operations organization.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Johannesburg. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included