Customer Engagement Consultant – Fraud Solutions
Chicagoonsitemid$72K – $105K
Posted today · via Workday
About this role
TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices Team Overview The Customer Experience team helps customers achieve their objectives by providing operational and technical support across our fraud and identity platforms and services. The team monitors solution performance against service level agreement (SLA) standards, manages issues through resolution, and develops solutions that strengthen customer outcomes and relationships. This role reports to the Director of Customer Experience and collaborates with cross-functional teams supporting pioneering products and technology.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
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2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Chicago. We weight your proximity and willingness to relocate.
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