Customer Experience Specialist (Portuguese/Spanish/English)

As a Customer Experience Specialist , you’ll serve as the main point of contact for our growing base of salon partners across Spain, delivering support across phone, email, and live chat. As an expert in all things Treatwell, you’ll confidently handle a wide range of inquiries—from navigating our salon software and marketplace to resolving treatment issues—building strong, lasting relationships and ensuring an exceptional experience for both partners and customers. You work efficiently, can handle multiple tasks at once, and always maintain a positive attitude and friendly service during every interaction. You’ll report to the Customer Experience Team Leader based in Spain. Your main focus will be supporting the Spanish market, while also supporting the Portuguese one when needed.…