Customer Experience Specialist UKIE

Londononsitemid

Posted 4mo ago · via Workable

See if I'm a fit →Tailor my resume for this role →Apply on Workable ↗

About this role

As a Customer Experience Specialist for Treatwell, you'll be the first point of contact for our UK & Ireland based business partners, answering queries by phone, live chat and email. Whilst providing a best-in-class level of service, this role requires someone who can handle multiple tasks simultaneously and can maintain and enhance our brand reputation through positive interactions and effective problem solving. Join our vibrant and sociable CX team at our central London hub (Farringdon)! We are looking for a dynamic professional to help us deliver world-class support and build lasting relationships with our community. You will be responsible for: Providing exceptional customer service in your dealings with our business partners through multiple communication channels.…

Read the full description on Treatwell's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: monday, teams, salesforce

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in London. We weight your proximity and willingness to relocate.

Score yourself on this role.

Free · no card · written explanation included

See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

mondayteamssalesforce

More at Treatwell

See all open jobs at Treatwell →