Customer Ops Success Manager / Service Manager

Buenos Airesonsitemanager

Posted 3w ago · via Workable

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About this role

Trinetix is looking for a skilled Customer Ops Success Manager / Service Manager to join our client, Arelion , a global leader in connectivity operating one of the world’s most reliable and extensive Internet backbones. In this role, you will be responsible for enabling customers to achieve intended business outcomes from Arelion products and services by driving service performance, operational alignment, and continuous improvement across the customer lifecycle. Requirements 5+ years of relevant experience in telecommunications, service management, customer success, or customer operations. Solid technical understanding of telecom services and supporting technologies, including IP, WDM, fiber, and related service assurance concepts.…

Read the full description on Trinetix's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: fiber

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Buenos Aires. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

fiber

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