Customer Service Specialist
Seafordonsitemid
via Greenhouse
About this role
Day in the Life: Customer Service Specialist Join our dynamic team as a Customer Service Specialist! In this exciting role, you'll be the first point of contact, answering phone calls and resolving issues with enthusiasm and expertise. Building strong relationships is key, and you'll collaborate with other Team Members and Managers to tackle challenges head-on. Your excellent communication skills will not only help resolve issues swiftly but also uncover innovative solutions when needed. You'll work closely with our Billing Department to ensure that the needs of our valued stakeholders—customers, carriers, Team Members, and factoring companies—are met with utmost care.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Seaford. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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