Working Student - User Support Agent
Düsseldorfonsite
via Greenhouse
About this role
Join us in making a difference Are you patient, empathetic, and fluent in English? We're looking for a Working Student to join our User Support Team - the first point of contact for the millions of travelers who rely on trivago every month. You'll work alongside our Agent Services and Support Operations functions, helping users find solutions and building trust in the trivago brand. You'll gain hands-on experience resolving real user issues, spotting bugs, and channeling feedback that shapes our product, all while learning from an experienced, international team. trivago is a place where ambition and support go hand in hand - we hold high standards and genuinely invest in each other's growth.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: go, express
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Düsseldorf. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
goexpress