Customer Success Manager
Rio de Janeiroremotemanager$30K – $54K
Posted 4w ago · via Workable
About this role
Customer Success Manager (CSM) – Remote Location: 100% Remote (Eastern Time Zone) Salary: $2,500–$4,500 per month, based on experience Employment Type: Full-Time Key Responsibilities Onboard new clients following the sales process and introduce them to our services. Serve as the main point of contact for clients, providing guidance, updates, and support. Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) Ensure client retention by proactively addressing issues and providing solutions. Collaborate with internal teams (marketing, fulfillment, operations) to meet client goals. Track and report on client progress and performance metrics.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: asana, slack, teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
asanaslackteams
More at Trivium
- View →General Interest ApplicationUnited States
- View →High-ticket CloserNew York, New York, United States
- View →Senior Operations ManagerChicago, Illinois, United States
- View →Director of OperationsChicago, Illinois, United States
- View →Lead Creative StrategistToronto, Ontario, Canada
- View →Executive Administrative AssistantArizona City, Arizona, United States
