T
TriviumTrivium

Customer Success Manager

Rio de Janeiroremotemanager$30K$54K

Posted 4w ago · via Workable

About this role

Customer Success Manager (CSM) – Remote Location: 100% Remote (Eastern Time Zone) Salary: $2,500–$4,500 per month, based on experience Employment Type: Full-Time Key Responsibilities Onboard new clients following the sales process and introduce them to our services. Serve as the main point of contact for clients, providing guidance, updates, and support. Conduct weekly and monthly client meetings, depending on service type (Social Media vs. SEO) Ensure client retention by proactively addressing issues and providing solutions. Collaborate with internal teams (marketing, fulfillment, operations) to meet client goals. Track and report on client progress and performance metrics.…

Read the full description on Trivium's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: asana, slack, teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

Score yourself on this role.
Free · no card · written explanation included
See if I'm a fit →

Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

asanaslackteams

More at Trivium

See all open jobs at Trivium