Customer Relations Specialist
Singaporeonsitemid
via Greenhouse
About this role
Trust is the first of a new breed of banks in Singapore – digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank. As a Customer Relations Specialist, you will be able to work on and help service our customer base, learn new ways of working, and build delightful high-quality experiences for our customers. Be responsible for providing an effective and timely resolution of customer complaints across the bank. The role oversees high-volume complaint handling operations, ensuring fair customer outcomes, regulatory compliance, and adherence to service standards.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Singapore. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included