Customer Success Manager DACH (f/m/d)

Colognehybridmanager

Posted 1mo ago · via Recruitee

About this role

Grow with Purpose. Thrive with TRSTD. At Trusted Shops, we are building the leading Community of Trust in e-commerce. As a Customer Success Manager , you’ll join a purpose-driven team that empowers businesses with innovative SaaS solutions. Your mission is clear and powerful: Enable our customers’ success through seamless integration and optimal use of Trusted Shops products. Your Impact As a Customer Success Manager, you are responsible for a B2B e-commerce customer portfolio with a strong focus on product adoption, usage, and value maximization. Your mission is to ensure sustainable customer success by continuously increasing the value of our solutions. You analyze product usage and performance, identify optimization opportunities, and ensure effective integration of our solutions.…

Read the full description on Trusted Shops SE (DE)'s site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: spark, salesforce

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Cologne. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

sparksalesforce

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