Software Engineering Manager (Hands-On)
Austinonsitemanager
Posted 2mo ago · via Lever
About this role
At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
TTEC Digital's Product Development organization builds AI-powered customer experience and contact center products for enterprise brands, including platforms that connect leading contact center systems with AI providers. We're looking for a hands-on Software Engineering Manager to lead engineering across these products.
This is a player-coach role. You'll lead a small team of engineers and technical leads, give technical direction to offshore engineering teams through a dotted-line relationship, and own the design of the systems your team builds.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Austin. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
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