Client Care Specialist
Chicagoonsitemid
via Greenhouse
About this role
Position Title: Client Care Specialist Reporting to: Chief Strategy Officer (short term); Senior Vice President of Operations (long-term; timing to be determined) Location: Chicago, IL Company: Veterinarian Partners Company Overview Veterinarian Partners is looking for a professional, empathetic, and highly organized Client Care Specialist to join our centralized call center. In this role, you will serve as the primary point of contact for clients across multiple hospitals, each with unique protocols, personalities, and scheduling preferences. You will handle inbound overflow calls—providing "concierge-level" service and scheduling—and perform proactive outbound outreach to ensure clients receive the continuous care they need.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams, outreach
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Chicago. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teamsoutreach