UA TalentsCustomer Service

Customer Success Manager for Kadmos

Berlinonsitemanager

Posted 46mo ago · via Smartrecruiters

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About this role

About As we are scaling, we are looking for a Customer Success Manager to join our expanding Operations team. Since we’re an early-stage company, you will have the opportunity to help build the Customer Success as well as the Operation area. You will be in the cockpit of a start-up being built from scratch, helping us to execute our revolutionary vision. Join us and become part of our journey to empower the lives of millions! What you’ll be doing Establish close customer relationships. You will become a bridge between our product team and the customer and bring the voice of the customer to drive further product development Take ownership over a customer portfolio of new and existing customers, which would include: onboarding, adoption, training & account growth Assess customer health.…

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What we'd score you on

reqspace match rubric

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Skills match

We compare your skills against the role requirements.

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Berlin. We weight your proximity and willingness to relocate.

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