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UBA Asurion UBIF Franchise

Operations Manager

Houston - Legacy at Fallbrookonsitemanager$10K – $21K

Posted yesterday · via Workday

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About this role

POSITION OVERVIEW: The Operations Manager will lead a team of Call Center Supervisors (Coaches) by providing them with direction, support, and career development. Demonstrate innovation by enhancing or creating processes that will improve customer satisfaction, strengthen sales practices, increase productivity, and improve the performance of the employees. They will also strengthen employee satisfaction by creating an environment consistent with Asurion's Core Values and leadership principles, resulting in retention of coaches and frontline employees. Oversee the day-to-day operations of their team by providing outstanding service to both internal and external customers.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: power bi, teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Houston - Legacy at Fallbrook. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

power biteams

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