Customer Support Specialist III
Memphisonsitemid
via Greenhouse
About this role
Schedule: Full Time Job Type: On-site Salary Type: Hourly Req #: 3227 About the Role Customer Support Specialist III is a key contributor to our operations division. The primary responsibility is to ensure that customer shipments are delivered on time, provide daily interaction and develop relationships with customers and carriers. This position will work at our office in Memphis. The training will be onsite Monday-Friday for the first 90 days. After training, a hybrid schedule is available. What the Candidate Will Do Process shipment entries and actively lead timely performance/automation objectives Maintain consistent and professional communications; effective, prompt and courteous communications with respect to difficult situations, relaying service failures, etc.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Memphis. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
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