UberfreightMBS - Transportation Management

Customer Support Specialist II - Mon-Fri - Shared Services - Monterrey

Monterreyonsitemid

via Greenhouse

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About this role

Schedule: Fulltime - Mon-Fri – 14:00-23:00 Job Type: Onsite Salary Type: Salary Req: # 2393 No immigration sponsorship or transfer available for this role. About the Role Join our Monterrey Center of Excellence and support our U.S. and Canada operations through accurate shipment data entry, appointment scheduling, tracking, and resolution of delivery exceptions. People in this role work an alternate schedule. The person in this role will work Monday through Friday from 14:00 to 23:00. What the candidate will do? Solve Problems: Quickly review available information, determine what additional information may be needed, and make a decision about how to resolve Call First: Make calls to facilities and carriers to resolve escalations quickly…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: monday

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Monterrey. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

monday

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