Service Desk Technician (Level 1)
Irvingonsite
Posted 1mo ago · via Lever
About this role
United Flow Technologies is a platform established in July 2021 to invest in the municipal and industrial water and wastewater market. UFT has partnered with market leading businesses to create a national provider of process, pump, automation & control, and other equipment solutions. And we’re just getting started making strategic partnerships to provide clean water across the country!
United Flow Technologies (UFT) is hiring a Level 1 Service Desk Technician to serve as the first point of contact for IT support across UFT and its operating companies. This role manages incoming calls and tickets through ManageEngine ServiceDesk Plus (SDP), taking issues from intake through resolution.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Irving. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included