Lead Technical Field Engineer - CoE(Centre of Excellence)
Canberraonsitesenior
Posted today · via Workday
About this role
What success looks like in this role: We are seeking motivated and technically capable Centre of Excellence (COE) Technical Support Specialist to join our national ICT team. The Centre of Excellence provides specialized Level 2 remote technical support, focusing on resolving incidents remotely, improving customer outcomes and reducing the need for on-site Field Engineering intervention. This role is suited to someone who enjoys troubleshooting, can think logically under pressure and knows how to take ownership of an issue from investigation through to resolution or appropriate escalation. This is an on-site role and cannot be performed from home due to the nature and security requirements of the environment.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: express
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Canberra. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
express
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